Service concept: customer first, courteous service, excellent quality, innovation and integrity.
A. Sales service:
Pre-sale service: presentation, consultation, quotation, sample & design.
On-purchase service: production schedule, photographing &inspection, vessel reservation and loading, documenting.
After-sale service: offering advertising and technical support,providing follow-up contact and effectively dealing with complaints,reminding customers to replenish timely.
B. Technical Advisory Services:
Presenting the quality & performance of products,mainly on technical data.
Providing samples, catalogue and instruction, etc. Introducing the technical and economic index of production process, testing methods and energy consumption.
C, Quality guarantee: 3 years. Providing solve methods or compensation if any quality problem under warranty.
D.Transportation service: can provide professional shipping consultation, efficient customs clearance and documenting.
E. Brand and advertising support: Providing advertising material like poster, display stand , T-shirt or pens for Veslee brand distributor.
F.Professional sales : skillful sales staffs with over 5 years experience for efficient service.